After Care


Aftercare

We provide comprehensive Aftersales Support where needed. We believe in gaining customers for life and because of this we promise to look after you in the event of any failure.

Report

Frövi products are being used every day in challenging environments. If you have an issue with any product, we want to know about it.

Resolve

We pride ourselves not just in solving problems quickly, but in how we treat our customers throughout the process.

Reply

When a problem has been fixed we’ll contact you with the good news and then check that you are happy with the result.

Reassurance

We have the upmost confidence in our aftersales support and we know you will too.


Care and Maintenance


Regular maintenance is necessary to ensure long term durability for any product, ensuring customer satisfaction. All products should be closely inspected each month and any loose screws or bolts should be tightened. If any item shows any signs of structural failure please remove from service immediately and contact your Frövi distributor.


Warranty


All Frövi products carry a five year structural warranty. Any defects in material specified by the customer such as fabrics, laminates and veneers which are not manufactured by Frövi, will be subject to the original manufacturer’s warranty terms & conditions.

For the full warranty, please contact info@frovi.co.uk.