TSK partnered with the Post Office to deliver a new London workspace to strike the perfect balance between size, strategy and sustainability.
From initial discovery and workplace strategy to design, fit-out and activation, TSK guided the entire process to deliver an exceptional workplace experience.
The Challenge
To reduce operating costs while supporting hybrid working and a blend of workplace activities.
Insight
By mapping out hybrid work patterns and using data, we developed a strategy to support a flexible future.
Solution
We reduced the floorplate by 65% while ensuring staff had the tools, space and facilities for an incredible work experience.
Sorting a solution
The Post Office was looking for a big change. With an average of only 14% occupancy in its 54,000 sq ft offices, the existing space wasn’t running efficiently. At a strategic level, there was also a pressing need to reduce costs, however, downsizing posed the risk of compromising the working atmosphere needed to nurture a culture of innovation and problem-solving.
Mapping workplace rhythms and meaningful interactions
One of the key priorities for this project was achieving balance – making sure a smaller space could handle sudden influxes of staff or visitors. To define the new footprint and shape the design, TSK ran detailed engagement pieces with Workplace Champions and senior leadership using the data and sentiment to guide decisions and solidifying a clear vision to create a design that not only evoked a positive experience but magnetised people to come together. It was important to create a frictionless employee experience too, which is why well-being, refreshment facilities, ergonomics and local amenities all influenced the building and design choices.
Preparing for change
Before the Post Office’s staff moved into their new hub, TSK organised drop-in workshops, where staff were invited to explore the design and engage in discussions about the change journey before developing a comprehensive user guide and videos that shared valuable information on local amenities and travel routes all designed to help prepare employees before visiting their new office.
A more streamlined solution
The end result was a transparent, open-plan hub that reduced the Post Office’s space by 65%. The oval-shaped reflects the Post Office logo and acts as the beating heart of the business. TSK also included a large AV feature with rolling content as a focal point to represent what the business delivers to the community, and created a dual-function social space and TV studio for ongoing meetings so people feel a sense of connection and engagement.
Our Boho chair was selected in one of the main throughfares and social areas thanks to its inviting and inflated form, relaxed sit and exemplary levels of comfort. With its timeless, enduring shape and simple frame, Boho offers a beautiful design statement for any environment while delivering comfort, style and practicality in excess.
Complement your interior design and customise your Boho armchair with a range of beautiful upholstery finishes to create an alluring, elegant and comfortable statement chair that breathes relief and relaxation into any environment.
Boho was paired with the Margin Coffee Table. Inspired by art deco sculptural design, Margin is perfect to add flair and a warm residential feel to any location. Ideal as a single low table, or combined beautifully alongside accompanying Margin tables, this perfectly formed coffee table is the ideal solution for the modern workplace. With a range of colour options for the base and an array of finishes for the table top, this table offers the flexibility to be a unique complement to your space.
“I’d like to thank you for all your hard work. TSK has been amazing in getting the job done”
Martin Roberts, Group Chief Retail Officer, Post Office.
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