Services

From initial concepts through to project completion, our highly experienced design team, installers and project managers allow you to sit back and watch your ideas come to life.

Sampling

Not sure what colours to specify? We have sample swatches for all our fabrics, plastics and wood finishes. Get in contact to discuss your project.

Request Samples

Sampling

Storage

Our high-capacity storage facility enables us to hold stock for many contracts.  Both standard and bespoke contract stocks are held by special agreement and can available for immediate delivery. If you have such requirements please contact the Sales Department for more information.

  • Storage
  • Storage
  • Storage
  • Storage

Installation

We offer a full on-site installation service. Our trained team of installers pride themselves on the excellent customer satisfaction they deliver time and time again. Your Frövi installation service can be customised to meet your specific needs and includes services such as internal transportation, placement of furniture in designated rooms, unwrapping and recycling of all packaging.

Warranty

Every Frövi chair and table is made with precision and meticulous attention to detail. That’s why we confidently give every Frövi product a structural warranty for a full five years.

Warranty

Produced using advanced machinery and technology, every piece is also put through rigorous testing, usually to international EN strength and stability standards.

Extended warranties are available by special request. Please contact the Sales Department for further information.

Notes: Any defects in special materials specified by the customer, e.g. fabrics, fillings, laminates and veneers, will be subject to the original manufacturer’s warranty conditions. Any freight damage or damage caused by accident, misuse, abuse or neglect, and standard wear and tear, is not covered by this warranty. This applies to seating used in a normal eight hour working day.

Aftersales Service

Our Superior After-Sales Support is renowned in the market as offering customers the best around. We believe in gaining customers for life and because of this we promise to look after you in the event of a failure.

  • Report

    If you have an issue with a product, we actually want to know about it. Frövi products are being used every day in challenging environments.

  • Resolve

    We pride ourselves not just in solving problems quickly, but in how we treat our customers throughout the process.

  • Reply

    When a problem has been fixed we’ll contact you with the good news and then check that you are happy with the result.

  • Reassurance

    We have the upmost confidence in our superior after-sales support and we know you will too.


Don’t take our word for it – see what our customers have to say…

Testimonials

  • Great product, very helpful in terms of samples to site.

  • Good images, great marketing, easy website, lovely range, great service, nice colours.

  • Just like to say it was a pleasure dealing with the guys that came to site they were helpful and polite. And the restaurant looks great. Definitely 10.

  • The service and quality of furniture have so far been exceptional. We are proud to see the furniture that we have recommended to our tenants being used and admired by tourists and locals alike, who are taking advantage of the recent good weather and sitting outside.

  • Trustworthy and reliable. Nice to deal with.

  • Excellent service, lovely products, smooth experience, fair pricing.

  • Friendly, personal relationship, Frövi do what they say, word is as good as their bond, no hassles.

  • I would most certainly recommend a friend and/or colleague to use Frövi in the future. You were most informative and knowledgeable on the product range, you kept me fully up-to-date on how the order was progressing and all items were delivered on time

  • Very stylish and good quality furniture at fair prices and good customer service including after sales support.

  • Overall service is good, quotes are fast, good product range.

  • Great service & product range. Nice people to deal with.

  • More than helpful, we are blown away, Dominic is excellent! Service is absolutely exemplary!

  • No issues, fast samples are a huge help, stock deliveries are fast, office backup is always helpful.

  • Courteous,Reliable,Price Sensitive,Flexible,Good Quality and Excellent After Care

  • I don’t have any issues with Frövi. Deliveries always on time, rapid service. I wish all suppliers were this good!

  • Good service, products and marketing. Good stock levels. Products are market-tested.

  • Great quality furniture, very stylish range and affordable for our marketplace.

  • No complaints, deliveries are on-time, a slick system, no quality issues, a good range of products.

  • Literature is cracking, very well shot photo’s, pricing is where it should be, service is good, products are easily available.

  • Quality of furniture is always excellent, good customer service, we like dealing with local suppliers and supporting British manufacturers.

  • Great customer service, good people, products are ideal for University projects, dealt with Frövi for years.

  • Good prices, products, response and installation. If the products fit the project brief, Frövi is always the first brand we look to.

  • From products and customer service point of view, Frövi get 10 out of 10. Definitely one of my favourite suppliers. Brochures are really helpful, easy to spec Frövi because the products are what people want.

  • Everyone here is a pleasure to deal with, service is always good, prompt response, Frövi think outside the box. I wish the rest of our suppliers were as good as you!